He’s also tethered to Hugo via a cable that attaches to each of them and keeps Wallace from floating away. Meanwhile, Wallace process his thoughts here at the tea shop, but he cannot leave or else he will begin to disintegrate. There’s a door on the fourth’s floor that leads to the afterlife whenever Wallace is ready. Hugo and Mei run a tea shop called Charon’s Crossing Tea and Treats while also helping ghosts like Wallace to move on. This is Mei’s first outing as a Reaper working solo. At his (sparsely attended) funeral, he’s greeted by Mei, a Reaper, who is there to bring him to the ferryman, Hugo Freeman. Wallace Price is an unpleasant, calculating and selfish lawyer who dies of a heart attack. When it’s time to leave, the Manager agrees to let Hugo continue to work on rescuing other Husks, and the Manager decides to bring Wallace back to life so he can work as a Reaper (herding ghosts to the tea house) alongside Hugo. He also helps to rescue Cameron, who was a “Husk” (a ghost who had lost his humanity), which were previously thought to be hopeless cases. During that time, Wallace makes amends with his ex-wife (he’s bisexual) and helps a grieving mother find closure. When Wallace overstays his time, the Manager (a god-like entity) gives Wallace a hard 7-day limit before he needs to move on.

He also develops romantic feelings for Hugo. At the tea house, Wallace befriends the others there and learns to care for and sacrifice for others.

He is brought to a tea house where the ferryman, Hugo, is there to help Wallace process his life and enter the doorway to the afterlife when he’s ready.

The two-paragraph version: Wallace is an unpleasant and selfish man who dies.

Under the Whispering Door by T.J. Klune